Monitoring eAccessibility - dynamic report

Benchmarking reports Level of accessibility of telephony in comparison with Telephony accessibility policy and mandatory labelling/certification schemes on accessibility in public telephony


The variables considered in this report are:

  • Accessibility of telephony
  • Telephony accessibility policy
  • Certification or labelling schemes on accessibility in public telephony

The underlying hypotheses are:

  • The higher the level of implementation of the telephony accessibility policy, the more positive the level of accessibility of telephony services is expected to be.
  • The existence of a mandatory certification system for accessibility of public telephony has a positive impact on the degree of accessibility of telephony services.


At the aggregate level (all countries, EU countries, non-EU countries), the icons show the trend of the correlation between the variables analyzed in the countries in each group. Since the data (sample) for the aggregate levels are low for statistical calculations, 17 for all countries, 13 for EU countries and 4 for non-EU countries, the correlation is not statistically significant, so the results show a merely indicative correlation:

  • Positive correlationPositive correlation (correlation coefficient greater than +0,33)
  • No correlationNo correlation (correlation coefficient between -0.33 and +0,33), and
  • Negative correlationNegative correlation (correlation coefficient less than -0.33).

European Union flagMonitoring eAccessibility in Europe is a study led by Technosite in partnership with NOVA and CNIPA, in collaboration with I2BC, The Blanck Group and CDLP-NUI, for the European Commission, DG Information Society and Media, Unit H.3 'ICT for inclusion'. The views expressed in the study do not reflect the official position of the European Commission.